TESTIMONIALS

Here is what just a selection of our clients have said:-

SYNONYMOUS WITH QUALITY - QUALITY OF CARE, QUALITY OF SERVICE, QUALITY OF LIFE

We always felt so welcome on our visits. We considered you all part of our family. Ron & Margaret

The care couldn't have been better anywhere. The staff have been so kind to us all, we feel we would like you all to know how much we have appreciated the kindness they have shown. Pamela

We thank you most sincerely for all the loving care, with our warmest wishes and grateful thanks. Sid & Elga

If in the future I should need respite care again I would not hesitate to contact you. Dorothy

Michael and I would like to thank you for all your kindness to Marguerite and for looking after her so well. Jane

I am writing on behalf of my brothers and myself to express our sincere gratitude for the excellent care and attention shown to our dear father during his stay. Ron

Just a note to thank

you and all your

wonderful staff for

the loving care and

attention given to

our darling Sylvia.

Pat & Ray

Thank you and all your staff for all the wonderful care and attention given. I can not express how grateful I feel. Such a happy, warm and friendly home. I could not have wished or found a nicer home. Diana

Thank you for looking after Mum. She soon settled in and was happy and never had any complaints. I think the way everyone cared for her was magnificent. I never had cause to worry about her welfare. The professionalism of your staff and their care delivery was one thing, but the kindness and love given to Mum was just as important. I take my hat off to your patience and tolerance with all your clients. The family and Mum were lucky to have found such a wonderful place for her to retire to. She loved the peace and quiet, the trees, the squirrels and the birds that she watched from her windows. With everlasting gratitude, David

Thank you so much to you all for the wonderful care you gave me during my week with you. Everyone was so kind and considerate and I have been singing your praises to all and sundry. many Many Thanks. Ann

I and my family want to place on record our sincere thanks to Five Oaks. The high standard of professionalism, focus on dignity of residents, coupled with the warmth and affection shown to my mother made it very much her home for the last few yeasr. Jean

Thank you to all the wonderful staff for looking after Beryl during the past two years. You have done a wonderful job, under difficult circumstances at times, and your patience and loving care has been much appreciated. I have never had to worry about her welfare, and I always felt that Beryl was treated with dignity and respect, and given every encouragement to maintain her independence. I am grateful to everyone who made her time here so pleasant. After visiting and comparing many residential homes, I was so pleased I was able to choose Hargrave House for her continuing care. A Home like this, is only as good as its staff, and you should all be proud of the high standards you maintain, which sets you apart from the rest. All residential care homes should aspire to be like this. Kathy